Refund policy

All products that are made to order (apparel, hats, etc) are non returnable, exchange only within 14 days of delivery

For all non made to order items (bookmarks, Kindle/book sleeves, etc...) they are returnable within 14 days of the package being delivered  

For return or exchange, the item must be returned to Hattie's Creations, in the same condition it was delivered in, or no refund/exchange may be granted.